Field Application Engineer (FAE)

Job Details

• Field troubleshooting and debugging of Electromechanical systems in EVSE’s.
• Field service calls to do repair/replace components inside 230V and 480V AC electrical enclosures.
• Analyze customer service tickets and initiate service calls.
• Update and maintain service logs.
• Schedule and supervise HW and SW upgrades.

Characteristics of Interest to The Hiring Manager

• Good background in AC power wiring and installation.
• Comfortable working with wiring, installation and diagnosis of 3-phase AC power connections.
• Experience in updating firmware for Linux kernel devices.
• CAN bus, RS-485 experience a plus.

Related Requirements:

• Typically requires around 2 years of related experience in EVSEs or Electrical Power products.
• Demonstrated skills and experience in the areas of electrical wiring, product reliability, testing, or quality engineering.
• Electric Vehicle systems/components experience. RESS, motor, motor controllers, charging systems, high voltage, Lithium battery and/or EV/HEV control system.
• Must be capable of handling and deciding on field related issues to minimize downtime.
• Demonstrated skill in communicating complex concepts to others in a clear, concise, and understandable manner.
• Domestic travel required ~20%.

Education Requirements:

• Bachelor’s Degree in Engineering or related technical field is Required.

Other Requirements:

• Must be able to lift up to 50 pounds